Privacy Policy

1. Who we are

AllWell Ltd. (“AllWell”, “we”, “us”, or “our”) provides doctor-led health assessments and programmes for men. AllWell is a trading name of Brandvine Holdings Ltd, Company No. 13608826, Registered in England & Wales. Registered office: 61 Charlotte St, Birmingham, B3 1PX

2. What information we collect

When you apply or contact us, we may collect:

• Personal details (name, age, contact information)
• Health information you provide in forms or during consultations
• Payment details when you purchase our services
• Technical information such as IP address and browser type when you use our website

3. How we use your information

We use your information to:

• Process applications and deliver our services
• Communicate with you about your booking and results
• Provide personalised health advice
• Improve our website and services
• Meet legal and regulatory obligations

We will not sell or rent your data to third parties.

4. Legal basis for processing

We process your data based on:

• Your consent (e.g. when submitting an application form)
• The performance of a contract (providing your health assessment)
• Our legal obligations (medical and financial record keeping)
• Our legitimate interests (improving services and ensuring safety)

5. How we store your information

Your data is stored securely within the UK or EEA. Health data is treated as confidential and only accessible to authorised clinicians and staff.

6. How long we keep your information

We retain your data only as long as necessary for medical, legal, or accounting requirements.

7. Your rights

You have the right to:

• Access the personal data we hold about you
• Correct inaccuracies
• Request deletion (where applicable)
• Restrict or object to processing
• Withdraw consent at any time
• Lodge a complaint with the Information Commissioner’s Office (ICO)

8. Cookies

Our website uses cookies to improve user experience. You can adjust cookie settings in your browser.

9. Contact us

If you have questions about this policy or your data, contact us at:
info@allwell.co.uk